Vendor Password Reset

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To assist Vendor account users in the password update process, GDOT has implemented a new system for use. Vendor Password Reset allows you reset or change your password at any time through its self-service platform. You can even unlock your account when it becomes locked out.

GDOT passwords must meet the following minimum requirements

  • 1. Not contain the user's account name or parts of the user's full name that exceed two consecutive characters
  • 2. Be at least 16 characters in length
  • 3. Contain characters from three of the following four categories:
    • a. English uppercase characters (A through Z)
    • b. English lowercase characters (a through z)
    • c. Base 10 digits (0 through 9)
    • d. Non-alphabetic characters (for example, !, $, #, %)

  • 4. Complexity requirements are enforced when passwords are changed or created.
  • 5. You cannot re-use any of your last 24 passwords.

NOTE: If incorrect credentials are used more than three times when attempting to login, the account will be locked. To unlock your account, please contact the GDOT Solutions Center, Monday through Friday, from 7 am to 5 pm at ​404-631-1220 or 1-800-651-5010 or by emailing SolutionsCenter@dot.ga.gov.

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​If you need to update the email address associated with your Vendor account, please click the login screenshot below and follow the prompts.

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